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The Australian Childcare Alliance (ACA) is a not-for-profit, member-funded organisation advocating for the future of Australia's children. We work on behalf of long day care owners and operators to ensure families and their children have an opportunity to access affordable, high quality early learning services throughout Australia.

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Blog

Absent sessions for ongoing families - Government to backpay CCS 

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Thanks to feedback from our members about absent sessions for ongoing families during the transition period of the new Child Care Subsidy (CCS), ACA was able to raise this issue with the Department of Education and Training (DET) with a view to getting it resolved as soon as possible.
 
We are pleased to inform members that following the concerns raised by ACA and the sector, the Department has decided to manually process a significant number of sessions in which the CCS was not applied for an absent session.
 

Update on Transition - Absences before care

Update

Early learning service providers should have now received an email from the Department of Education and Training (DET) regarding the treatment of absences before care in the transition to the Child Care Subsidy. 
 
Following feedback from ACA and early learning providers regarding a previous update from DET on 12 July (particularly with respect to the treatment of school holiday absences), the Department has reviewed the legislative provisions and provided the following clarification.
 
Child Care Subsidy (CCS) can be paid for absences as usual where a child is enrolled under a transitioning enrolment.
 

Problems in the transition to the new Child Care Subsidy

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We're now into the third week of the new Child Care Subsidy, and unfortunately the transition period is proving to be challenging on many fronts.

There are a handful of operational issues that continue to be problematic for service providers as well as families, and some of these have impacted heavily on both parties. These frustrations are only compounded by not being able to get clear answers from Centrelink and the Department of Education and Training on how these issues are being addressed.

Read more: Problems in the transition to the new Child Care Subsidy

Service providers - how were you affected?

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As all early learning services would be acutely aware, the government's new Child Care Subsidy (CCS) has now replaced the previous system (Child Care Benefit and Child Care Rebate).
 
The new system has meant enormous changes for the early learning sector, with service providers having to adjust to new regulation, a new reporting system to government, a new IT system, electronic sign in for parents at many services and a whole new process for families.